Billing Terms and Conditions
Billing Terms & Conditions
Last Updated: June 8, 2026
These Billing Terms & Conditions govern all payments, billing practices, and financial transactions conducted through Namova.
1. Accepted Payment Methods
To provide a secure and convenient checkout experience, we accept the following payment methods:
- Visa, Mastercard, and American Express
- PayPal
- Afterpay (where available)
- Apple Pay and Google Pay
- Bank transfers for bulk orders (please contact us for details)
All transactions are processed in United States Dollars (USD).
2. Payment Requirements
Full payment is required at the time an order is placed.
Orders will not be processed, fulfilled, or shipped until payment has been successfully received and verified. If a payment is declined, rejected, or otherwise unsuccessful, the order will not be confirmed.
3. Pricing and Currency
All prices displayed on Namova are listed in United States Dollars (USD).
We reserve the right to modify product pricing at any time without prior notice. Any applicable taxes, duties, shipping charges, or other fees will be calculated and clearly displayed during checkout before payment is completed.
4. Secure Transactions
Protecting your payment information is important to us. Namova utilizes SSL encryption and trusted third-party payment processors to ensure secure transactions.
We do not have access to your full payment card details and rely on secure third-party payment processors to handle payment transactions.
5. Refunds and Chargebacks
Refund requests are handled in accordance with our Return & Refund Policy.
Any chargeback determined to be unauthorized, fraudulent, or made in bad faith may be investigated and formally disputed. If you experience a billing concern or payment issue, we encourage you to contact us at contact@namovallc.com before initiating a chargeback so we can work toward a prompt resolution.
6. Fraud Prevention and Verification
To protect our customers and business from fraudulent activity, Namova reserves the right to cancel, refuse, delay, or place on hold any order that appears suspicious or unauthorized.
For certain transactions, including high-value purchases, we may request additional verification to confirm the identity of the purchaser before processing the order.
7. Updates to These Terms
We may revise these Billing Terms & Conditions from time to time. Any changes will be posted on this page and reflected by an updated "Last Updated" date.
We encourage customers to review these terms periodically. Continued use of our website following the publication of any changes constitutes acceptance of the revised terms.
8. Contact Information
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
Store Email: contact@namovallc.com
Store Phone: +18634669600
Store Address: 7901 4th St N STE 300, St. Petersburg, Florida, 33702, United States of America
We try our best to respond to your e-mail within 1-2 business days.